Bridge Legal Coaching
Terms & Conditions

Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) form the agreement between you (“the Client”) and Bridge Legal Coaching (“BLC”, “we”, “us”, “our”). By accessing our website, purchasing a service, or participating in coaching, you agree to be bound by these Terms.

If you do not agree, you should discontinue use of our website and services.

2. Definitions

“Client”
Any individual who accesses our website or purchases our services.

“Services”
Coaching, training, educational support, workshops, digital materials, and any other offering provided by BLC.

“Content”
All text, images, videos, audio, documents, templates, frameworks, and other materials made available through our website or services.

“Intellectual Property”
All proprietary rights owned by BLC, whether registered or unregistered, including written materials, coaching frameworks, templates, session recordings, branding, software, domain names, and any other creative or instructional content.

“Website”
Any website or digital platform operated by BLC.

“App” or “Application”

Any mobile or desktop application provided by BLC. These Terms apply equally to all app‑based use.

3. Nature of Services

BLC provides coaching, skills development, and educational support. We do not provide:

  • legal advice
  • legal representation
  • regulated legal services
  • professional legal opinions

Any legal scenarios or examples used in coaching are illustrative only. Clients must seek independent legal advice where required.

BLC does not guarantee outcomes in assessments, recruitment processes, or professional development.

Where BLC provides access to its services through a mobile or desktop application, these Terms apply equally to all app‑based use. The functionality, content, and materials accessed through an app are subject to the same restrictions, responsibilities, and protections outlined in these Terms.

Where BLC uses third‑party tools to deliver its services (including Calendly for scheduling and Stripe for payments), clients agree to comply with the terms and policies of those providers. BLC is not responsible for any downtime, errors, or issues arising from third‑party platforms.

4. Eligibility

Our services are intended for individuals aged 18 and over.
We do not knowingly collect personal data from individuals under 16.

5. Enrolment & Service Availability

  • Enrolment in any BLC service is subject to availability.
  • BLC may accept or decline enrolment at its discretion.
  • BLC may change the individuals responsible for delivering services where necessary to ensure quality and continuity.
  • BLC may cancel or reschedule sessions with reasonable notice.
  • Temporary interruptions to digital access do not constitute a breach of contract.

6. Booking, Rescheduling & Cancellations

6.1 Booking

A booking is confirmed once payment has been received. Sessions must be booked through the channels specified by BLC.

All coaching sessions must be booked through our online scheduling system (currently Calendly).

6.2 Rescheduling

  • Clients may reschedule a session with at least 48 hours’ notice.
  • Requests made with less than 48 hours’ notice may be treated as a missed session.

6.3 Cancellations & Missed Sessions

  • Missed sessions are non‑refundable and non‑transferable.
  • If BLC must reschedule, we will provide reasonable notice and offer an alternative time.

6.4 Programme Expiry

Where services are purchased as a package, all sessions must be used within the timeframe specified at purchase. Unused sessions expire and are non‑refundable.

7. Fees, Payments & Refunds

7.1 Fees

Fees are listed on our website or communicated directly to the Client. BLC may update fees at any time, but changes do not affect confirmed bookings.

7.2 Payments

All fees must be paid in full before services commence unless otherwise agreed in writing.

Payments are processed securely through third‑party payment processors (currently Stripe). Bridge Legal Coaching does not store or process card details.

7.3 Refunds

  • Fees are non‑refundable once materials have been accessed or sessions have begun.
  • Deposits or booking fees (where applicable) are non‑refundable.
  • Refunds are not provided for changes in personal circumstances.

8. Client Responsibilities & Liability

Clients agree to:

  • engage respectfully and professionally
  • attend sessions on time
  • use materials only for their own development
  • ensure they have appropriate technology and internet access
  • provide accurate contact information

Clients may be liable for losses incurred by BLC as a result of breach of these Terms, including administrative, legal, or enforcement costs.

BLC may terminate services without refund if a client engages in abusive, discriminatory, or inappropriate behaviour.

9. Account Security

Clients are responsible for maintaining the confidentiality of any login details or passwords used to access BLC materials.

Clients must not:

  • share login credentials
  • allow others to access their account
  • use another person’s account

If BLC suspects misuse, unauthorised access, or a security breach, BLC may suspend or terminate access immediately.

Clients must notify BLC promptly if they believe their account has been compromised.

10. Intellectual Property & Use of Materials

All BLC materials are protected by copyright and remain the exclusive property of BLC.

Clients must not:

  • copy, download, print, scan, record, or reproduce BLC materials
  • store BLC materials in any retrieval system
  • distribute, publish, or transmit BLC materials
  • use automated tools to scrape or extract content
  • share session recordings or screenshots
  • provide access to third parties
  • use materials for commercial or competitive purposes

BLC may use watermarking or other identifiers to protect its intellectual property and trace unauthorised distribution.

If BLC determines that materials have been misused, we may:

  • terminate access immediately
  • deny future access to services
  • seek compensation for losses arising from the breach

11. Digital Security & Acceptable Use

Clients must not upload, transmit, or distribute any files or content that contain viruses, malicious code, corrupted files, or any software designed to disrupt or damage systems.

Clients must not attempt to:

  • gain unauthorised access to BLC systems
  • bypass security features
  • interfere with the operation of the Website or digital materials
  • conduct denial‑of‑service attacks or similar harmful activity

Any breach of this clause may result in immediate termination of access.
BLC may report unlawful activity to the relevant authorities.

BLC is not liable for loss or damage caused by viruses, malware, or other harmful material that may affect a client’s device as a result of using BLC services.

12. Confidentiality

BLC will treat client information confidentially, except where disclosure is required by law or necessary to deliver services.

Clients must not share confidential information disclosed during coaching sessions.

13. Data Protection

Our handling of personal data is governed by our Privacy Policy and complies with the Data Protection Act 2018 and UK GDPR.

By using our services, you consent to the processing of your data as described in our Privacy Policy.

14. Disclaimers

The Website and Services are provided on an “as available” basis. BLC does not guarantee that:

  • the Website will be uninterrupted or error‑free
  • materials will be free from inaccuracies
  • coaching will lead to specific outcomes

BLC makes reasonable efforts to ensure that its materials are accurate and up to date.
However, legal information changes regularly, and examples used in coaching may not reflect the most current legal position.

Clients must independently verify any legal or factual information used in their own work or assessments.

Where BLC uses third‑party tools to deliver its services (including Calendly for scheduling and Stripe for payments), clients agree to comply with the terms and policies of those providers. BLC is not responsible for any downtime, errors, or issues arising from third‑party platforms.

BLC is not responsible for:

  • third‑party websites linked from our website
  • technical issues outside our control
  • decisions made by employers, assessors, or institutions

15. Limitation of Liability

To the fullest extent permitted by law:

  • BLC’s total liability for any claim is limited to the fees paid for the specific service in question
  • BLC is not liable for indirect or consequential losses, including failure in assessments, loss of opportunity, income, business, or reputation
  • BLC does not warrant that its materials are free from errors, omissions, or inaccuracies
  • Nothing in these Terms limits liability where such limitation is prohibited by law

This clause also applies to BLC’s directors, employees, subcontractors, and agents.

16. Taxes

All prices are exclusive of applicable taxes unless stated otherwise.
Clients are responsible for any taxes associated with their purchase, except taxes based on BLC’s net income.

17. Assignment & Novation

Clients may not assign or transfer their rights or obligations under these Terms.
BLC may assign or transfer its rights and obligations to a successor entity or service provider where necessary to ensure continuity of services.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, it shall be modified only to the extent necessary to make it enforceable. The remainder of the Terms shall continue in full force and effect.

19. No Waiver

A delay or failure to exercise any right under these Terms does not constitute a waiver of that right.

20. Notices

Notices may be delivered by hand, first‑class post, or email. A notice is deemed received:

  • on the day of delivery (if delivered by hand)
  • within 72 hours (if sent by post to the correct address)
  • within 24 hours (if sent by email without a bounce‑back notification)

21. Changes to These Terms

BLC may update these Terms from time to time. Changes take effect when published on our website. Continued use of our services constitutes acceptance of the updated Terms.

22. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

23. Contact

For questions about these Terms, please contact: